Navigating internal challenges
With April Fools’ Day approaching, it’s a timely reminder for managers to consider humour and “banter” in the workplace.
While light-hearted interactions can support positive working relationships, it is important to recognise that how humour is received can vary significantly between individuals. What one person may see as harmless banter, another may experience as uncomfortable, inappropriate or unwelcome.
“Banter” is often raised in workplace situations, but it is not a defence where behaviour is inappropriate. Depending on the circumstances, what is described as banter may amount to:
1. Harassment
Where conduct is unwanted and has the purpose or effect of violating someone’s dignity or creating an intimidating, hostile, degrading, humiliating or offensive environment (particularly were linked to a protected characteristic).
2. Bullying
Where behaviour is offensive, intimidating, malicious or insulting, or involves an abuse or misuse of power that undermines or humiliates an individual.
3. Misconduct
Where behaviour falls below expected standards of professionalism, even if not intended to cause harm.
The key point is that impact matters more than intent. A comment or prank intended as a joke may still be inappropriate if it has a negative effect on others.

Richardson v West Midlands Trains Ltd
In Richardson v West Midlands Trains Ltd, a workplace prank, involving a snakeskin being placed in an employee’s pigeonhole who disliked spiders and snakes, was described as “banter”.
However, the incident caused distress and led to disciplinary action. A key learning point from this case is that continuing behaviour after being asked to stop could be a more serious offence than the initial prank itself. This case also reinforces that even seemingly harmless pranks can cross professional boundaries.
More Real-life examples
Managers should be alert to common situations where “banter” can quickly become problematic:
- Jokes or comments in team WhatsApp groups, particularly where not everyone is included.
- Repeated nicknames that an individual does not like or has asked to stop.
- Comments about someone’s appearance, relationships or personal life.
- “Pranks” involving an employee’s workspace or personal belongings.
- Humour linked (even indirectly) to protected characteristics such as age, gender, race, disability, religion or sexual orientation.
- Managers making jokes at the expense of team members.
If an individual feels uncomfortable, singled out or embarrassed, the behaviour may already have crossed the line.
Key lessons for managers
Do not rely on “banter” as a justification: It does not prevent behaviour from being harassment, bullying or misconduct.
Focus on impact: Consider how the behaviour is experienced, not just how it was intended.
Be alert to power dynamics: “Banter” from a manager to a team member is more likely to be problematic.
Act early: Address concerns promptly to prevent escalation.
Promote inclusion: Ensure workplace culture is respectful and appropriate for everyone.
April Fools’ Day
If teams do mark April Fool’s Day, any activities should be:
- Appropriate and inclusive.
- Not targeted at individuals.
- Not linked to personal characteristics or circumstances.
- Unlikely to cause distress, embarrassment or alarm.
- Consistent with expected standards of professional conduct.
A useful test to use is to ask if the individual planning the joke would still find it funny if they were the subject of the joke, or if it were reviewed formally? If the answer is uncertain, it is best avoided.
While April Fools’ Day pranks may seem entertaining, in a workplace context they can be a minefield and risk placing employees in difficult situations. It is often best to keep practical jokes within personal settings, such as with friends and family, rather than the workplace.
Maintaining a respectful workplace requires awareness, good judgment and an understanding from all that humour should never come at the expense of others.
If you would like support or guidance on a matter relating to workplace “banter”, harassment or bullying, please do not hesitate to contact a member of our team.