Consistency and fairness
We all know what it feels like to think that you have been treated differently or unfairly to someone else, and there is nothing more likely to irritate your staff than the perception that they are being treated to their detriment in comparison to colleagues.
Consistency in how you treat staff will prevent problems arising; it will prevent resentment between staff and help to build a stronger team. This goes for how you deal with staff rewards and pay, promotions, and disciplinary issues.
It also applies to how you spread your message throughout your business, you should be sure to have managers who are all singing from the same hymn sheet. There is nothing worse than your business message and ethos being lost in translation from you to your staff.
Make sure that everyone buys into what you are doing and that there is a consistent approach across the board.
In addition to the morale and productivity issues associated with treating staff differently you could also run into difficulties legally if there is any likelihood that your inconsistency could be deemed to be contrary to equality legislation. It will be very difficult to justify treating an employee less favourably, for instance, in a promotion situation, than just adopting a consistent approach.
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